1. Introduction

This Privacy Policy describes how Shakthivel Peedam Charitable Trust (“we,” “our,” “us”) collects, uses, stores, and protects the personal information of donors and visitors to our website. By accessing our website or making a donation, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following details from donors and website visitors:
– Full Name
– Email Address
– Phone Number
– Residential/Correspondence Address
– Donation Amount & Purpose
– Transaction details (via payment gateways)

We do not collect or store sensitive payment information such as credit/debit card numbers, CVV, or internet banking credentials.

3. Payment Gateway Policy

Donations are processed through secure, PCI-DSS compliant Razorpay and/or Indian Bank Payment Gateway. All financial details are directly transmitted to the respective payment gateway and are not stored on our servers. We are not responsible for any data breach, security issue, or technical error that occurs at the third-party payment gateway level. By donating, you authorize us to share necessary transaction details with payment processors and banks for verification and compliance.

4. Use of Information

Collected information will be used strictly for:
– Issuing receipts for donations.
– Maintaining donor records.
– Providing tax exemption certificates (if applicable).
– Updating donors about trust activities, events, and charitable projects.
– Compliance with statutory and regulatory requirements in India.

5. No Refund Policy Reference

As stated in our Terms & Conditions, all donations are final and non-refundable. This applies to both domestic and international contributions.

6. Data Security

We use secure SSL encryption for website transactions. Personal data is stored safely and accessible only to authorized trust personnel. While we take precautions, we cannot guarantee complete security due to the inherent risks of the internet.

7. Sharing of Information

We do not sell, trade, or rent donor information to third parties. Information may be shared only with:
– Government or regulatory authorities (if required by law).
– Payment gateway providers (Razorpay, Indian Bank, or other authorized processors).

8. Cookies & Tracking

Our website may use cookies for improving user experience and tracking website traffic. Donors can disable cookies in their browser settings.

9. Legal Compliance

This Privacy Policy complies with applicable Indian IT Act, 2000, and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

10. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of Vellore, Tamil Nadu, India.

11. Contact Us

For questions regarding this Privacy Policy, please contact:
Shakthivel Peedam Charitable Trust
No.6A, Tharageswarar Kovil Street,
Thottapalayam, Vellore – 632004,
Tamil Nadu, South India.
Phone: +91–9486938786
Email: shakthivelpeedam@gmail.com
Website: www.shakthivelpeedam.com